Setting up ServiceNow

To receive webhooks in ServiceNow, developers can set up a scripted REST API to handle incoming HTTP requests. This involves navigating to System Web Services > Scripted REST APIs in ServiceNow and creating a new API. Developers can define the resource and the HTTP method that will receive the webhook data. The script can then parse the incoming JSON payload and perform actions such as creating or updating records in the Incident table, as an example.

For interacting with the Incidents Table API, ServiceNow offers a comprehensive REST API that allows developers to create, read, update, and delete incident records. The ServiceNow Developer Portal provides detailed documentation and examples, guiding developers through the necessary endpoints and methods to effectively manage incidents via the API.

To test and validate your ServiceNow setup, you can configure an outgoing Webhook following the Portal Configuration guide. From there you can trigger sample Webhooks for Incidents, Vulnerabilities and Threat Events.